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How We Protect Your Privacy at bandarsport

When you open an account with us, your personal information and payment details are secured with the same care we use to run our live tables and sportsbook.

Data encrypted in transit and at restDANA, OVO, GoPay and QRIS payments handled securelyYour account access is yours to control
Explore the Lobby Read FAQ
bandarsport How We Protect Your Privacy at bandarsport
GET IN TOUCH

Privacy Questions and Data Requests

Team online

Live Chat Support

Open your account and tap the chat icon in the bottom right of the lobby. Our team responds within minutes during operating hours to answer privacy questions or process data requests.

Email Privacy Team

Send a detailed privacy request or data subject access request to [email protected]. Include your account email and any specific information you need. We respond within seven business days.

Account Settings

Log in, navigate to Settings > Account > Privacy and Security to review your permissions, manage cookies and update your communication preferences without contacting support.

SECURITY AND CONTROL

How We Handle Your Data and Account Safety

Encryption & Storage

All payment information—including DANA, OVO, GoPay and QRIS details—is encrypted using industry-standard TLS protocols before storage.

Cookie Management

We use cookies to remember your login, store your chip preferences and track gameplay on your device.

Account Verification

When you request a withdrawal, we verify your identity by matching your registered email and payment method.

Data Retention

We keep your account data for as long as your account is active, plus up to two years after closure…

Third-Party Access

We share information with payment processors (DANA, OVO, GoPay, QRIS operators) only to process your deposit or withdrawal.

Your Rights & Changes

You can request to view, correct, or delete your data at any time.

Privacy Policy Questions

Your account data remains encrypted and stored for two years to satisfy local regulatory requirements. You can request permanent deletion by contacting our privacy team, though some information may be retained for legal compliance. Your payment history is deleted after the retention period.

No. We never sell or share your personal information with external marketers. Where local law permits, we may use your phone to send you messages about new games or account activity, but only if you consent. You can opt out in Account Settings anytime.

All payment methods are encrypted before transmission to our payment processors. We never store full payment credentials on our servers. Each deposit and withdrawal is verified with your registered email to prevent fraud and ensure only you can access your funds.

We record your game selections, wager amounts, session timestamps and device type to personalise your lobby and detect suspicious activity. We do not monitor your personal behaviour or gameplay decisions. This data helps us improve table quality and fair-play measures.

Yes. Submit a data subject access request via email to [email protected] or through live chat. Include your account email and we will compile your data within seven business days in a readable format you can download and keep.

Yes, we use cookies to store your login session, game preferences and device ID. You can disable cookies in your browser settings, though you may need to log in manually each time. Manage cookie preferences directly in Account Settings > Privacy and Security.

Contact our live chat support immediately or email [email protected] with details. We investigate all reports within 24 hours and will notify you of findings. Change your password from Account Settings and enable two-factor authentication if available on your device.

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